How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

🌿 Frequently Asked Questions

1. What makes Clay-N-Clover products different?

Our products are handcrafted with natural, plant-based ingredients that nourish your hair without harsh chemicals. We focus on clean, effective formulas that enhance your natural texture and promote healthy growth.

2. Are your products safe for children and sensitive scalps?

Yes! We offer gentle blends made with mild, natural oils like coconut, jojoba, and almond — safe for kids and those with sensitive skin.

3. Do your products work for all hair types?

Absolutely. Our line supports curly, coily, wavy, and even relaxed textures. Each formula is designed to hydrate, define, and strengthen your natural pattern.

4. How should I store my products?

Keep them in a cool, dry place away from direct sunlight. Since we use natural ingredients, it’s best to avoid extreme heat or moisture to preserve freshness.

5. How long do your products last?

Most products last up to 12 months after opening. Always check the label for specific shelf life details.

6. What is the Curl Care Club?

The Curl Care Club is our free community for natural hair lovers! Members get exclusive tips, early product launches, giveaways, and special discounts. Premium subscribers enjoy even more perks like tutorials and VIP access.

7. How do I join the Curl Care Club?

It’s simple! Scroll to the bottom of our homepage and click “Join the Curl Care Club – It’s Free!” You’ll get instant access to hair care guides and member-only updates.

8. Do you test on animals?

Never. All Clay-N-Clover products are cruelty-free and made with love for you and the planet.

9. Do your products contain preservatives?

Only when necessary for product safety. We use natural or gentle, plant-derived preservatives to keep your products fresh without compromising purity.

10. Where can I buy your products?

Shop directly on our website for the freshest batches and member-only offers. Follow us on Instagram and YouTube for tutorials and exclusive drops!